Refund policy
We strive to deliver the highest quality sweets, but if there is a problem with your order, we offer refunds or replacements in the following cases:
- Damaged or incorrect items – If your order arrives broken, incorrect, or significantly different from what you ordered.
- Quality issues – If there is a verified quality issue with the product.
Non-Refundable Situations
We do not offer refunds for:
- Change of mind or personal taste preferences
- Orders where incorrect shipping details were provided
- Delays caused by shipping carriers
Processing Refunds
Once approved, refunds will be processed within 5-7 business days and credited to your original payment method.